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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?

A) Vertica
B) Service Health Analyzer
C) OMi Interface Dashboard
D) Operations Logger

2. What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A) that they can provide customer case studies for ideas to address the business issues
B) that they can whiteboard the specific solution that will address the specific business issues
C) that they can provide a short and detailed demonstration that clearly shows how to address the business issues
D) that they can clearly show they understand the business issues and can clearly articulate how to resolve them

3. HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.

4. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Application Performance Management
B) Operations Intelligence/Analytics
C) Operations Bridge
D) Infrastructure Management

5. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) application discovery and dependency mapping
B) transaction profiling
C) virtual tracking
D) service ticket automation
E) user experience monitoring
F) storage usage

Solutions: