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HP Selling HP EMEA cMPS Sample Questions:

1. Which option best describes the payment options of a Channel Managed Print Services contract?

A) Whatever the partner defines within the cMPS terms and conditions
B) Always "all-in" click
C) Always "base plus click"
D) Always "level pay"

2. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use only 1500-grit paper as cleaning pages.
B) Place the device in a cool dry area
C) Use power-conditioning devices to ensure constant voltage
D) Use only original HP supplies

3. After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?

A) Bring up promotions, discounts, and service contracts
B) Assessthe customer's work environment
C) Qualify the customer's ability to buy
D) Discuss features and benefits of theproduct you are trying to sell

4. The HP Channel Managed Print Services program focuses on contracts that include which HP products?

A) HP Commercial Product Portfolio
B) HP Large Format printers
C) HP LaserJet and multifunction products
D) HP Deskjet printers

5. Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?

A) No, rebates are linked to hardware only.
B) Yes resellers get 8% on the total contract value paid by HP once a year.
C) Yes resellers get S10 or 7 Euro per month, per toner cartridge extra.
D) Yes discounts on HP original supplies are provided through the distributor participating in the SCRP program.

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