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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Competitive Positioning | - Sales methodology
|
| HP Solutions and Services | - Integrated HP offerings
|
| HP Printing Portfolio | - HP printer product families
|
| HP Personal Systems Portfolio | - Desktop and notebook solutions
|
| Product Features and Benefits | - Key technologies and differentiators
|
| Customer Needs Analysis | - Identify customer requirements
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Your customer needs a discreet personal computing device for their reception area. Which form factor should you recommend?
A) ultra slim desktop (USDT)
B) tower (TWE)
C) desktop mini (DM)
D) small form factor (SFF)
2. Your customer is experiencing problems with users forgetting their passwords. Which HP ProtectTools solution can alleviate this issue?
A) HP Spare Key
B) Enhanced Pre-Boot Security
C) File Sanitizer
D) Privacy Manager
3. Which management software solution allows IT administrators to deploy OS, software, and system configuration?
A) LANDesk management software
B) Insight Control management software
C) HP Embedded Web Server software
D) Data Protector management software
4. Which HP tool would you recommend to your customer to ensure that their workstation ISV software and the graphics driver are compatible and optimally tuned?
A) HP IT Performance Suite
B) HP Application Performance Management
C) HP Insight Manager
D) HP Performance Advisor
5. What is the HP strategy in the printing and personal systems market?
A) Produce printing and personal systems that are highly desirable and offer the best entry price.
B) Build devices that require replacement within three years to ensure compatibility with software updates.
C) Build a full line of reliable devices, including the industry's best set of security, mobility, and management solutions, which give the customer the best value for money
D) Develop ever-lasting products at the best market price.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |



