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HP HP2-H69 Exam Syllabus Topics:

Section	Objectives
Topic 1: HP Device as a Service Fundamentals	- Device as a Service (DaaS) Overview 1. Market trends and customer challenges 2. HP DaaS positioning 3. Business value of DaaS
Topic 2: Customer Discovery and Qualification	- Identifying Customer Needs 1. Business outcome discussions 2. IT management challenges 3. Workforce productivity requirements
Topic 3: Selling and Positioning HP DaaS	- Sales Methodology 1. Competitive differentiation 2. Solution positioning 3. Value proposition development 4. Handling objections
Topic 4: Partner and Service Delivery Ecosystem	- HP and Partner Roles 1. Channel engagement 2. Account delivery management 3. Service management responsibilities
Topic 5: Financial and Contractual Models	- DaaS Consumption Models 1. Operational expenditure benefits 2. Procurement and financing options 3. Subscription and contractual terms
Topic 6: HP DaaS Portfolio	- HP DaaS Components 1. Lifecycle services 2. Hardware offerings 3. Analytics and proactive management 4. Support and deployment services

HP Selling HP Device as a Service 2018 Sample Questions:

Question 1

You are about to attend a meeting with a company CFO (Chief Financial Officer). Which discovery questions would be appropriate for this meeting? (Select two.)

A. What challenges do you face in securing a multi-device and multi-OS IT environment?
B. How are you currently managing device security challenges?
C. Have you assessed the cost of ownership through the entire device lifecycle?
D. How do you adapt your IT infrastructure to quickly address changing business needs?
E. Do you have mounting pressure to drive device innovation and productivity while decreasing your costs?

Question 2

Used as a modern service model for commercial organizations, what does HP Device as a Service deliver?
(Select three.)

A. a more mobile workforce
B. improved productivity
C. cost predictability
D. IT performance and agility
E. better revenue streams
F. improved profitability

Question 3

What are the correct pillars of the HP DaaS value proposition for customers? (Select three.)

A. the right devices for the job
B. built for business
C. one-stop shop
D. flexibility for business
E. management with insight
F. device support, anytime and anywhere

Question 4

According to a recent survey, which percentage of IT decision makers (ITDMs) indicate that they have a growing interest in HP Device as a Service because of a positive impact on their device management?

A. 85%
B. 75%
C. 55%
D. 65%

Solutions:

Question 1
Answer: C,E

Question 2
Answer: A,B,C

Question 3
Answer: B,C,F

Question 4
Answer: C