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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs Analysis & Solution Design | 30% | - Identifying customer printing environment requirements - Designing appropriate pMPS contract models - Assessing costs, productivity and security needs |
| Topic 2: Sales Process & EMEA-Specific Considerations | 10% | - Partner tools and resources for sales - EMEA region market and compliance requirements - Proposal development and closing strategies |
| Topic 3: HP pMPS Overview & Value Proposition | 25% | - Differentiation from competing solutions - Business benefits and value for customers - Introduction to HP pMPS (print Managed Print Services) |
| Topic 4: pMPS Contract Structure & Pricing | 20% | - Contract renewal and modification options - Cost-per-page, base fee and additional services - Contract terms, duration and billing models |
| Topic 5: Remote Monitoring & Service Delivery | 15% | - Implementation and onboarding process - Supplies fulfillment and proactive support - HP Remote Monitoring technology and functions |
HP Selling HP EMEA pMPS Sample Questions:
How can a customer obtain HP Web Jetadmin and HP Universal Print Driver?
- A. by downloading them for free at hp.com
- B. by purchasing them from a qualified channel partner
- C. by purchasing them from the app store for the server operating system
- D. by purchasing and installing a qualified HP device
Correct Answer: A 🗳️
Which trend presents a growing security challenge for IT staff?
- A. Larger percentages of users installing their own anti-virus software
- B. Bring Your Own Device (BYOD) to work scenarios
- C. Large numbers of people upgrading to the latest Windows operating system
- D. More people printing to fewer printing devices
Correct Answer: B 🗳️
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Which product is an HP imaging and printing management solution?
- A. HP Managed Print Services
- B. HP Web Jetadmin
- C. HP ePrint
- D. HP PCL 6
Correct Answer: B 🗳️
Which statement correctly classifies the HP Access Control solution?
- A. It is an HP add-on solution that provides a cost effective security improvement to the imaging and printing environment.
- B. It is an HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time.
- C. It is an integrated policy based component of the device firmware that provides user access to device features.
- D. It is an HP solution that is integrated in the device operating system and provides device security settings.
Correct Answer: C 🗳️
Which HP solution can identify applicable settings on a device and then automatically configure the settings to conform to a policy on a regular basis?
- A. HP ePrint Enterprise
- B. HP PCL 5 Print Driver
- C. HP Web Jetadmin
- D. HP Embedded Web Server
Correct Answer: C 🗳️
