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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Fundamentals | - Customer buying process - HP value proposition and positioning |
| Topic 2: Solutions and Services | - Workflow and document capture solutions - Print management solutions |
| Topic 3: Imaging and Printing Market Fundamentals | - Market trends and customer needs - Competitive landscape in printing solutions |
| Topic 4: HP Imaging and Printing Portfolio | - HP printers and MFP solutions - HP PageWide and LaserJet technologies |
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Which advantage applies to an MFP?
A) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
B) It can print faster than a single-function printer can.
C) It takes up less floor space than individual devices for faxing, scanning, printing, and
copying.
D) It uses fewer supplies than a single-function printer does.
2. Who invented the office laser printer?
A) HP
B) Compaq
C) Xerox
D) IBM
3. What are HP Care Pack services?
A) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
B) Bundled genuine HP supplies sold contractually
C) Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
D) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
4. Which product is an HP imaging and printing management solution?
A) HP Managed Print Services
B) HPPCL6
C) HP Web Jetadmin
D) HP ePrint
5. What is required in order to manage HP OfficeJet Pro X printers and MFPs using HP Web Jetadmin?
A) Active Directory, LDAP, or Kerberos access
B) HP ePrint email address
C) HP Jetdirect print server accessory
D) Standard network Ethernet or wireless connection
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: D |



