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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Positioning and Customer Engagement | - Articulating HP MPS value propositions - Engaging customers to identify print needs |
| Topic 2: Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Topic 3: HP Managed Print Specialist Select Scope | - HP MPS Select (A4) portfolio overview - Key features of HP Managed Print solutions |
| Topic 4: Sales and Consultative Skills | - Consultative selling techniques for print solutions - Contractual selling and value articulation |
| Topic 5: Managed Print Services Basics | - Understanding Managed Print Services (MPS) - Benefits of MPS to customers and organizations |
HP Managed Print Specialist Select 2019 Sample Questions:
1. If your customer is evaluating where to invest in print, how to print efficiently, and how to control print costs, which customer trend would you refer to?
A) fleet predictability and transparency
B) environmental impact
C) focus on security
D) paper process automation-workflow
2. Which additional benefit do the HP contractual cartridges offer compared to the transactional cartridges?
A) user-centric packaging and protection
B) better reliability for lower print volumes
C) higher yield option for selected SKUs
D) open distribution
3. Which pain points can occur due to having locally connected devices?
A) no HP JetAdvantage Security Manager but a lower CCP
B) no security, high remote management, and the ability to use HP Private Print 4.0
C) no remote management, fewer features, and a higher cost per page
D) no security, no remote management, and fewer features
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D |
