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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
| HP Printing Ecosystem and Solutions Positioning | - HP printers, software, and services ecosystem - Competitive positioning and value selling |
| Print and Document Management Solutions | - Job accounting and usage tracking - Secure printing and document protection - Print management and cost control solutions |
| Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
HP Selling HP Document Solutions Sample Questions:
1. What is a document management system?
A) a computer system that improves print output quality, optimizes supplies usage and
reduces waste
B) a computer system that provides document security, document cost accounting, printer optimizing and balance deployment
C) a computer system that improves a printer infrastructure by increasing printer utilization and reduces document costs
D) a computer system (or set of computer programs) that is used to track and store electronic documents and/or images of paper documents
2. What is the main reason for managing sales activities as a process?
A) to enable a sales department to track the activities of all sales people
B) to enable a sales department to respond to a customer's legal and audit requirements
C) to enable a sales department to respond quickly to a customer's buying behavior
D) to enable a sales department to respond to the technological trends of the market
3. How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?
A) They secure an executive audience for the presentation of their executive summary.
B) They gain a commitment from the customer to present their findings to the purchasing department.
C) They draft an agreement to buy up any existing copier contracts from the customer.
D) They secure a meeting of all the users toestablish their "pain points."
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D |
