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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Role definition across Slack, partner, and client teams - End-to-end migration planning and execution - Slack delivery best practices |
| Topic 2: Slack Administration and Governance | - Security and compliance controls - User lifecycle management - Workspace configuration and settings | |
| Topic 3: Change Management and Adoption | - Training and enablement planning - Communication and rollout planning - User adoption strategies | |
| Topic 4: Solution Design for Slack | - Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem |
Salesforce Certified Slack Consultant Sample Questions:
1. You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?
A) An ice-breaker asking participants what kind of music they play at their desk.
B) A poll asking participants if they prefer Slack, Teams or email.
C) A huddle about the participants' favorite remote work tips.
D) A multiple-choice knowledge check question about the benefits of threads.
2. What are three actions a client should take when preparing for a grid migration?
A) Remove all apps from migrating workspaces.
B) Accept the migration invitation.
C) Address duplicate usernames.
D) Remove all guests from migrating workspaces.
E) Disconnect Slack Connect channels.
F) Ensure user emails match SSO.
3. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
A) Model name, workspace recommendations and key considerations
B) Workspace recommendations with channels and key benefits
C) Workspace recommendations with access level, key benefits and key considerations
D) Model name, key benefits and considerations
4. You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?
A) Pin important messages and bookmark key documents to the channel.
B) Disable threads to ensure all replies are visible.
C) Encourage team members to only post when absolutely necessary to minimize channel noise.
D) Use @channel with every message to notify the entire team of all messages.
5. You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?
A) Approval is always required to work with people from other companies in Slack Connect channels.
B) Approval is never required to work with people from other companies in Slack Connect channels.
C) Approval is sometimes required to work with people from other companies in Slack Connect channels.
D) Slack Connect channels require approvals only if Slack Apps require approvals.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,E,F | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
