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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)

A) Partners receive extra rebates on all HP equipment sold.
B) Partners receive a percentage of the rebate payment on their sales.
C) Partners pay lower list prices on product line (only printer and computer) in scope
D) Partners can minimize costs with labor refunds for the services delivered on behalf of HP

2. How can HP Care Packs help consumers?

A) HP Care Pack Services allow consumers to use compatible consumables.
B) HP Care Pack Services help consumers get their equipment up and running
C) HP Care Pack Services help consumers print on non-supported media.
D) HP Care Pack Services are not available for consumers.

3. Which option is available in Deployment Services?

A) Warranty Extensions
B) Maintenance Kit Replacement
C) Consulting and Project Management
D) Assets Tagging

4. A consumer purchases an HP Mini Notebook and wishes to have protection for accidental damage.
What service line groups would this fall under?

A) MN Consumer Support
B) P6 Consumer Support
C) R10 Consumer Support
D) 8W Value Services

5. Which devices are covered by K2 Graphics support service line (printing)?

A) Corporate, Enterprise and Public sector HP Laserjet printers
B) HP Designjet printers
C) HP Tablets and Slates
D) HP Entry level Inkjet printers

Solutions: