SAP Certified - SAP Field Service Management C-FSM-2601 guide torrent materials
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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Order Management | 26% | - Service Order Scheduling and Planning - Service Order Status Management - Service Order Assignment and Routing - Service Order Creation and Processing |
| Topic 2: Service Reporting and Analytics | 16% | - Reports and Dashboards - Service Performance Metrics - Custom Report Generation - KPI Monitoring and Analysis |
| Topic 3: Configuration and Integration | 16% | - Third-Party System Integration - SAP FSM System Configuration - Integration with SAP ERP and CRM - API and Web Services |
| Topic 4: Resource Management | 22% | - Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management - Skill-Based Matching |
| Topic 5: Mobile Application | 20% | - Mobile Checkout and Time Tracking - Real-Time Communication - Offline Capabilities - Field Service Mobile App Features |
SAP Certified - SAP Field Service Management Sample Questions:
The partner manager manages jobs in the crowd workforce marketplace.
Choose the correct answer.
- A. False
- B. True
Correct Answer: A 🗳️
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. False
- B. True
Correct Answer: A 🗳️
What are the names for the possible customer interactions and dialog options?
There are two correct answers.
- A. Business Processes
- B. Moments
- C. Moment sets
- D. Chat assistants
Correct Answer: B,C 🗳️
Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
- A. Development of new AI features
- B. Overview of System Health score for SAP systems
- C. Collection of daily and historical data on system health
- D. Jump-ins to SAP Cloud ALM applications for detailed insights
- E. Real-time financial analysis
Correct Answer: B,C,D 🗳️
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
- A. All data required for an online report is read from the FSM cloud.
- B. Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
- C. Online reports are generated in the FSM cloud and returned to the client (mobile or web).
- D. The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
Correct Answer: A,B,C 🗳️
