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HP HP5-B02D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing & Imaging Product Knowledge | - Supplies and consumables
|
| Topic 2: HP Sales Positioning (Delta Selling) | - Value proposition of HP printing solutions
|
| Topic 3: Customer Solution Mapping | - Matching printing solutions to business needs
|
HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:
Why is the term "Compatible Cartridge" confusing for customers?
- A. It is a term for a 100% new cartridge
- B. It is a term for a Remanufactured cartridge
- C. It is a term for a product with a low purchasing price.
- D. It is a term used for Refilled, Remanufactured and Clone cartridges.
Correct Answer: D 🗳️
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Why are HP supplies important to the reseller?
- A. Because of the partner discount process
- B. Because the customer will only choose original supplies
- C. Because you can have the highest margin with HP originals
- D. Because the customer purchasing period can be up to 10 years for just one printer
Correct Answer: A 🗳️
