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Cisco 642-181 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting | 15% | - High availability and failover issues - Presence and IM issues resolution - Troubleshooting methodology and tools - Integration and federation troubleshooting |
| Topic 2: Architecture and Solution Overview | 20% | - Interoperability with Cisco Unified Communications Manager - Cisco Unified Presence components and functions - System requirements and capacity planning - Deployment models and topologies |
| Topic 3: Design and Planning | 25% | - High availability and clustering design - Security design and certificate management - Federation and remote access design - Network design considerations |
| Topic 4: Maintenance and Operations | 15% | - Backup and restore procedures - Software updates and upgrades - Monitoring, logging, and performance management |
| Topic 5: Implementation and Configuration | 25% | - Installation and initial setup - Integration with CUCM and directory services - Federation and interdomain communication setup - Presence and IM service configuration |
