Salesforce Certified Experience Cloud Consultant EX-Con-101 exam torrent materials
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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Experience types and use scenarios - Platform capabilities and limitations |
| Sharing, Visibility, and Licensing | 17% | - Data access and security model - License types and allocation - Sharing rules and external visibility |
| Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Limits and governor considerations - Performance and scalability |
| Templates and Themes | 10% | - Lightning and Visualforce options - Theme customization and design - Template selection and configuration |
| User Creation and Authentication | 13% | - User provisioning methods - Single Sign-On and identity providers - External user activation and permissions |
| Adoption and Analytics | 5% | - Moderation and community governance - Reporting and dashboards - Engagement and adoption strategies |
| Branding, Personalization, and Content | 15% | - Personalization and targeted content - Content management and CMS integration - Branding and layout customization |
| Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to seerecords owned by their peers and subordinates.
What should be done to resolve the issue?
- A. Retail managers need to be given super User access.
- B. A Sharing Set needs to becreated.
- C. Retail managers needs to be put in the execute role in the Role Hierarchy
- D. A sharing Rule needs t be created.
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.
What caused this issue?
- A. The sender's email address was changed while it was pending verification.
- B. The welcome emails were not enabled for the site.
- C. The roles were not enabled for the users.
- D. The sender's email address was changed and not verified.
Correct Answer: D 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?
- A. Create a pre-chat form to fill out before initiating Chat.
- B. Enable Chat for only authenticated users and pass the user's information on hidden fields.
- C. Deploy a unique chat per topic.
- D. Create a flow for customers to fill out before initiating Chat.
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
- A. Retail managers need to be given Super User access.
- B. A Sharing Rule needs to be created.
- C. A Sharing Set needs to be created.
- D. Retail managers need to be put in the executive role in theRole Hierarchy.
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their childcompanies.
Which functionality will meet the requirement best?
- A. Manually share cases.
- B. Move users who need case access to a higher level in the Role Hierarchy.
- C. Create a Sharing Set for the Account.
- D. Configure an External Account Hierarchy.
Correct Answer: D 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
