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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 2: Security and Access Control | - Role-based access and permissions
|
| Topic 3: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 4: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 5: Student Experience and Engagement | - Student portals and experience design
|
| Topic 6: Program and Academic Operations | - Course and program management
|
| Topic 7: Data Management and Integration | - Data architecture and integration patterns
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A university is migrating from its Education Data Architecture org to Education Cloud.
Which consideration should the consultant discuss with the university?
A) Education Cloud uses Person Accounts.
B) Education Cloud uses the Household Account model.
C) Education Cloud uses the Administrative Account model
2. An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.
Which two features could the consultant use to meet this requirement?
A) OmniStudio FlexCard and sharing rule
B) OmnlStudio FlexCard and validation rule
C) Standard Decision Matrix and custom trigger
3. A university uses Admissions Connect and wants to digitally transform its Study Abroad processes. Currently, staff need to check multiple spreadsheets to identify which Study Abroad students have completed specific tasks to qualify for the program.
Which solution should a consultant recommend?
A) Pathways
B) Attendance Event
C) Program Plan
D) Action Plans
4. An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
A) Email-to-case
B) An app on the AppExchange
C) Process Builder
5. Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?
A) Create a custom dashboard.
B) Leverage the Admissions Insights dashboard.
C) Leverage the Advisor Insights dashboard.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
