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HP HP2-B126 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs Assessment | 25% | - Address pain points and challenges - Match solutions to usage scenarios - Identify business and user requirements |
| Understand HP Printing Portfolio | 25% | - PageWide and large-format solutions - Multifunction printers (MFP) capabilities - LaserJet and InkJet product lines |
| Features, Benefits & Differentiators | 25% | - Manageability and workflow solutions - Cost-per-page and energy efficiency - Security and reliability technologies |
| Sales & Competitive Positioning | 25% | - Value proposition and ROI - Up-selling and cross-selling strategies - Competitive advantages |
HP Selling HP Printing Hardware Sample Questions:
Question 1
Your customer needs a discreet personal computing device for their reception area. Which form factor should you recommend?
A. ultra slim desktop (USDT)
B. tower (TWE)
C. desktop mini (DM)
D. small form factor (SFF)
Question 2
Why is the need for printing solutions becoming vital?
A. People are becoming more mobile and need the facility to print wherever they are
B. Customers are moving toa digital office where there willbe no need for printers
C. HP ePrint only works on home printers prompting companies to look for a solution for printing from a mobile device
D. Customers are strong critical documents in the cloud increasing me need for desktop printers
Question 3
What is the customer benefit behind HP Wireless Direct printing?
A. Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.
B. Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
C. Connecting and printing via the cloud takes out the need for corporate networks.
D. Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
Question 4
What is a security benefit of a secure hard disk with full hardware encryption?
What is a security benefit of a secure hard disk with full hardware encryption?
A. It allows customers to control who can print, what can be printed, and when printing can occur
B. It gives customers peace of mind that anything saved to the printer is fully secure.
C. It allows customers up to 32MB of space on the printer
D. It gives customers the choice to save their documents to the cloud or the printer.
Question 5
Which statement best describes HP OfficeJet print quality'? (Select two.)
A. OfficeJet inks are not as good as laser printing for business printing.
B. Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
C. HP only offers mono printing with ink. and this beats laser print outs
D. HP OfficeJet inks can withstand highlighter use and resist smearing.
E. Mono only prints are resistant to water.
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: D,E |



