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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A) Slicing
B) Bucket Filter
C) Applied Filter
D) Auto Filter
E) Rollups

2. You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

A) EU_FA_NEW_WIN_TYPES set to 60 days.
B) ADP_NUM_REL_ANS set to 60 days.
C) ANS_NOTIF _DURATION set to 60 days.
D) ANS_UPD_INC_DURATION set to 60 days.
E) ANS_NEW_INC_DURATION set to 60 days.

3. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

A) Fixed filter
B) Runtime Selectable filter
C) Restricted Filter
D) StandardFilter
E) Docked filter

4. What arethe standard status types for answers?

A) Published, Proposed
B) Public, Proposed
C) Private, Published, Proposed, Review
D) Private, Public

5. How can you access the Report Explorer?

A) Home > Analytics > Report Explorer
B) Home > Configuration > Report Explorer
C) Home > Analytics > Report management > Report explorer
D) Home > Configuration > Report management
E) Home > Configuration > Report management > Report explorer

Solutions: