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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.

A) Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
B) This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
C) Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
D) Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.
E) Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.

2. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Use keyword search to identify existing customers with the old server product line.
C) Create a quote for the prospect in Oracle Fusion Sales.
D) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
E) Use LinkedIn to discover more about the prospect organization contact.

3. A company has deployed Fusion Lead Management and would like to use the Assessment templates to gather additional information from the customer. The template administrator has created an Assessment template with the questions, response score, and rating for lead follow-ups and has activated the template for sales learn usage. The sales team has suggested some changes to the template.
Identify three parameters that a template administrator can update for the active Assessment templates.

A) Question Text correction
B) Template Version
C) Response Description
D) Question Sequencing Change
E) Remove Questions

4. Identify the combination of steps that show the correct precedence in sales quota planning.

A) Create sales quota plan, assign spread formula and seasonality factor group to the plan, assign top-level sales, territory hierarchy to the quota plan, and create spreading formula and seasonality factor group.
B) Create sales quota plan, assign spread formula and seasonality factor group to the plan, create spreading formula and seasonality factor group, and assign top-level sales territory hierarchy to the quota plan.
C) Create spreading formula and seasonality factor group, create sales quota plan, assign top-level sales territory hierarchy to the quota plan, and assign spread formula and seasonality factor group to the plan.
D) Create sales quota plan, assign top level sales territory hierarchy to the quota plan, create spreading formula and seasonality factor group, arid assign spread formula and seasonality factor group to the plan.
E) Create spreading formula and seasonality factor group, create sales quota plan, assign spread formula and seasonality Factor group to the plan, and assign top level sales territory hierarchy to the quota plan.

5. You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
Identify the statement with respect to security of objects and records during the export process.

A) The list of objects and records available for export is not limited by security policies.
B) The list of objects available for export is not limited by security policies.
C) The list of objects and records available for export is limited by responsibilities.
D) The list of objects and records available for export is limited by security policies.
E) The list of records available for export is not limited by security policies.

Solutions: