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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

A) String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
B) Name.First like 'A%* ORDER BY Contact.Name.First;
C) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
D) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
E) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE

2. You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?

A) in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
B) in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget
C) in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
D) in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file

3. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

A) <rn: ! widget path= ="search/BasicKoywordSearch" />
B) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
C) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
D) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
E) <rn: widget path="input/BasicSmartAssistant" />
F) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />

4. Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

A) Create custom controllerthat will, among other things, call the setTheme ( ) method.
B) Create custom widget that will, among other things, call the setTheme ( ) method.
C) Create the pre_page_r@nder hook.
D) Define themes in the template by using the <rn:theme> page tag.
E) Create a custom model that will, among other things, call the setTheme ( ) method.
F) Create themes in mapping.php by using the <m:theme> page tag.
G) Create the post_page_render hook.

5. Which statement is true about the Knowledge API?

A) In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
B) In the customer portal framework, each unique visit by a user is tracked through the web session
C) A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
D) A new interaction ID is automatically created as soon as an old ID expires.

Solutions: