Better products give you more than you paid for. The Nortel Contact Center Rls. 7.0 Technical Support package at GuideTorrent does exactly that — 60+ Q&As for the 920-173 exam, free updates for 365 days with new versions sent to your inbox at once, and a support team that answers around the clock.
Nortel 920-173 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | Nortel Contact Center Rls. 7.0 Technical Support |
| Exam Number: | 920-173 |
| Available Languages: | English |
| Related Certifications: | Nortel Contact Center Multimedia Rls. 7.0 Nortel Contact Center Manager Rls. 7.0 Nortel Communication Control Toolkit Rls. 7.0 |
| Exam Format: | Multiple choice (likely), Scenario-based technical questions |
| Real Exam Qty: | 60 (approx.) |
| Exam Way: | Likely online or test center-based certification exam (varies by Nortel certification provider ecosystem) |
| Pre Condition: | Recommended familiarity with Nortel Communication Server 1000 (CS1K) or Contact Center Manager systems; basic telephony and IP networking knowledge |
Nortel 920-173 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Center Applications | - Reporting and analytics
|
| Topic 2: Integration & Network Considerations | - Data and signaling protocols
|
| Topic 3: Nortel Contact Center Architecture (Rls. 7.0) | - System architecture overview (CC 7.0 / CS1K integration)
|
| Topic 4: Technical Support & Troubleshooting | - System maintenance
|
920-173 Exam FAQ: Clear Answers for Busy People
The official outline structures the 920-173 exam around weighted domains such as:
- Technical Support & Troubleshooting ()
- Nortel Contact Center Architecture (Rls. 7.0) ()
- Integration & Network Considerations ()
In the Nortel Contact Center Rls. 7.0 Technical Support materials at GuideTorrent, the key knowledge points within these domains are clearly underlined, so the heavy areas get the attention they deserve without extra digging.
Recommended familiarity with Nortel Communication Server 1000 (CS1K) or Contact Center Manager systems; basic telephony and IP networking knowledge
The 920-173 exam is the official assessment for the Nortel Contact Center Rls. 7.0 Technical Support certification from Nortel. It measures how well you can apply the published exam objectives in realistic scenarios — and for professionals looking to change their current situation, the credential is one of the most concrete ways to demonstrate new, verifiable skills.
Professional experts — and then other experts check their work. The 920-173 exam content is compiled by specialists deeply familiar with the real exam, who make the knowledge easy to understand and keep the descriptions vivid rather than dry. Before release, the materials go through repeated rounds of checking, and the key knowledge points are clearly underlined throughout. That two-layer process — written by experts, verified by experts — is what the quality of the GuideTorrent question bank rests on.
Nortel lists the following training resources:
Official courses explain the concepts; well-organized practice questions with underlined key points make revision fast. The two complement each other nicely.
Safe and automatic. The installation package from GuideTorrent is clean — no viruses, no bundled extras — and it arrives by email about a minute after payment. Afterwards, whenever a new version of the 920-173 exam materials is released, our system automatically emails it to you at once; you simply check your inbox regularly and download. This update service is free for 365 days, and extends at a 50% renewal discount beyond that.
