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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Professional Practice | - Communication and professionalism - Ethics and patient confidentiality (HIPAA) |
| Patient Preparation | - Site selection and preparation - Explaining procedures and obtaining consent - Patient identification and communication |
| Specimen Processing and Handling | - Quality control and rejection criteria - Specimen transport and storage - Labeling and documentation |
| Specimen Collection | - Order of draw and tube handling - Capillary puncture procedures - Venipuncture techniques |
| Safety and Compliance | - Needlestick prevention and biohazard disposal - OSHA standards and safety protocols - Infection control and PPE usage |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. Which of the following specimens is commonly collected using filter paper?
A) Blood culture
B) Crossmatch specimen
C) Newborn screening
D) Coagulation study
2. Which of the following actions can cause hemolysis during venipuncture?
A) Using a needle with a gauge that is too small
B) Mixing additive tubes by gentle inversion
C) Releasing the tourniquet before needle removal
D) Allowing alcohol to dry before puncture
3. Which of the following actions should the phlebotomist take when labelling inpatient specimens?
A) Ask the prescribing provider to pre-label the specimen collection container with patient information upon prescribing.
B) Place a computer-generated patient identification label on the lid of the specimen collection container upon processing.
C) Hand-label the specimen collection container with the information from the patient's wristband after collection.
D) Have the patient write their demographic information on the specimen collection container prior to collection.
4. Which of the following laboratory departments performs a CBC and ESR?
A) Hematology
B) Chemistry
C) Microbiology
D) Serology
5. A phlebotomist is preparing a container for a 24-hr urine collection when a chemical splash occurs. The phlebotomist should find information about this chemical from which of the following sources?
A) Current Procedural Terminology
B) Occupational Safety and Health Administration
C) Centers for Disease Control and Prevention
D) Safety Data Sheet
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |



