High accuracy that fits the exam — our most clipping advantage. The EXIN ITIL Foundation (syllabus 2011) study torrent at GuideTorrent includes the latest exam content: 424 practice questions for the EX0-001 exam in 2026.
EXIN EX0-001 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation Examination (Syllabus 2011) |
| Exam Number: | EX0-001 |
| Exam Format: | Closed book, Multiple choice |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% (26/40) |
| Exam Price: | Varies by region and test provider |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | No fixed expiration (ITIL v3 Foundation certification is generally considered valid indefinitely) |
| Related Certifications: | ITIL Managing Across the Lifecycle ITIL Expert ITIL Intermediate |
| Available Languages: | Dutch, Spanish, French, German, Japanese, Portuguese, Chinese (Simplified), English |
| Recommended Training: | ITIL Foundation Training (EXIN Accredited Providers) ITIL 4 Overview (for conceptual understanding of ITIL evolution) |
| Exam Registration: | EXIN Official Registration Portal |
| Sample Questions: |  |
| Exam Way: | Available via online proctoring or authorized test centers |
| Pre Condition: | No formal prerequisites required |
| Official Syllabus URL: | https://www.exin.com/certifications/itil-foundation |
EXIN EX0-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Service Lifecycle | - Continual Service Improvement (CSI)
|
| Topic 2: Service Management as a Practice | - Concepts of service and value - Functions, processes, and roles overview |
EX0-001 Exam FAQ — Your Shining Point
Through the vendor's official registration channels:
The EXIN ITIL Foundation (syllabus 2011) is delivered Available via online proctoring or authorized test centers — pick the arrangement that suits you when booking.
Varies by region and test provider per attempt, 65% (26/40) to pass. Retakes cost the full fee, so review targeted — mark your weak spots in the 424 practice questions for the EX0-001 exam at GuideTorrent.
The EXIN ITIL Foundation (syllabus 2011) blueprint spans 2 domains — including Service Management as a Practice, ITIL Service Lifecycle. The complete outline above lists every subtopic; our material includes the latest exam content for each.
No formal prerequisites required Eligibility rules change over time, so verify the current requirements on the official page (official EX0-001 exam page) before registering.
Yes:
- ITIL Foundation Training (EXIN Accredited Providers)
- ITIL 4 Overview (for conceptual understanding of ITIL evolution)
After any course, review targeted with the 424 practice questions for the EXIN ITIL Foundation (syllabus 2011) — every answer expert-verified.
The EXIN ITIL Foundation (syllabus 2011) is EXIN's certification exam for ITIL Foundation Certificate in IT Service Management (ITIL v3 / 2011 syllabus), at the Foundation level. The certificate is your shining point — an important element in how employers evaluate you. Related credentials include ITIL Intermediate, ITIL Expert, ITIL Managing Across the Lifecycle.
Yes — download the free EXIN ITIL Foundation (syllabus 2011) demo and check the accuracy and clearness yourself. Purchases include 365 days of free updates by email; renew afterward at 50% off.
As an electronic product, the EXIN ITIL Foundation (syllabus 2011) material reaches your email about a minute after successful payment — we verify your information to avoid mistakes, and you start reviewing at once, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding EX0-001 exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
60 minutes for 40 questions. Build pacing in the GuideTorrent SOFT or APP test engine — simulation makes the real clock familiar.
EXIN ITIL Foundation (syllabus 2011) Sample Questions:
Which of these recommendations is best practice for service level management?
1.Include legal terminology in service level agreements (SLAs)
2.It is NOT necessary to be able to measure all the targets in an SLA
- A. Neither of the above
- B. 2only
- C. 1 only
- D. Both of the above
Correct Answer: A 🗳️
Major Incidents require:
- A. Less documentation
- B. Separate procedures
- C. Longer timescales
- D. Less urgency
Correct Answer: B 🗳️
Which of the following statements about service asset and configuration management is/are CORRECT?
1.A configuration item (CI) can exits as part of any numbers other CIs at the same time
2.Choosing which CIs to record will depend on the level of control an organization wishes to exert.
- A. Neither of the above
- B. 2 only
- C. 1 only
- D. Both of the above
Correct Answer: D 🗳️
Which process is responsible for dealing with complaints, comments, and general enquiries from users?
- A. Request fulfilment
- B. Service level management
- C. Service portfolio management
- D. Demand management
Correct Answer: A 🗳️
Which of the following is not a service desk type recognized in the service operation volume of ITIL?
- A. Virtual
- B. Outsourced
- C. Centralized
- D. Local
Correct Answer: B 🗳️
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