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Cisco 642-447 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unified Communications Manager Architecture | 20% | - Required network services: DHCP, TFTP, DNS, NTP - Initial system setup and configuration - Service activation and management - CUCM cluster architecture and redundancy |
| Topic 2: Security and Maintenance | 10% | - Security profiles and device authentication - Signaling and media encryption - Basic monitoring and service health checks |
| Topic 3: Endpoint and User Configuration | 25% | - Device pools, regions, locations, and media resources - Phone templates, softkey templates, and button templates - User configuration and LDAP integration - Auto-registration and Bulk Administration Tool (BAT) |
| Topic 4: Dial Plan and Call Routing | 30% | - Route patterns, route lists, and route groups - Gateway configuration (MGCP, H.323, SIP) - Toll fraud prevention and calling privileges - Digit analysis and digit manipulation - Partitions and Calling Search Spaces (CSS) |
| Topic 5: Media Resources and Features | 15% | - Media Resource Groups (MRG) and MRGL - Music on Hold (MoH) configuration - MeetMe and ad-hoc conferencing - CUCM features: Call Forward, Transfer, Hold, Mobility |
Cisco Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0) Sample Questions:
Question 1
Which option is a symptom of failed calls due to misconfigurations in partitions or calling search spaces?
A. The annunciator plays the "Your call cannot be completed as dialed" message.
B. Outgoing calls to the PSTN or PBX network are routed through a Cisco IOS gateway without ringback tones.
C. You cannot hear a dial tone or complete a call.
D. The reorder tone is heard before or after the complete number is dialed.
Question 2
Where is toll-fraud prevention configured in CUCM?
A. partitions and CSS
B. service parameters
C. enterprise parameters
D. route patterns
Question 3
What is the purpose of route filters?
A. to block calls to matching route patterns
B. To reduce the number of route patterns added to the route plan
C. To reduce the number of dial peers required
D. to reduce the size of the calling search space
E. to limit the number of reachable destinations
Question 4
Which two options are functions of Cisco Unified CallManager RTMT? (Choose two.)
A. monitors a preconfigured set of management objects
B. records device-level and port-level information in the gatekeeper table, based on Cisco Unified CallManager alarms
C. generates daily reports on system resources
D. stores each H.323 gateway as a device in an H.323 table
Question 5
Keeping the default settings for conferencing resources can lead to toll fraud, because the default settings allow conferences to do which of these?
A. be created between attendees that are all off-net
B. include both on-net and off-net attendees
C. continue if only one on-net attendee remains on the call
D. continue if all on-net attendees have left the call
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A,C | Question 5 Answer: D |



