Failing the 000-028 means paying the registration fee all over again, plus weeks of lost momentum. The IBM Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009 practice material from GuideTorrent is built to help you succeed on the first attempt, with 164 questions that mirror the scope of the official syllabus.
IBM 000-028 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009 |
| Exam Number: | 000-028 |
| Certificate Validity Period: | No fixed expiration (IBM policy); exam retired |
| Exam Format: | Multiple Choice |
| Passing Score: | 67% |
| Related Certifications: | IBM Tivoli Service Availability and Performance Management |
| Available Languages: | English |
| Exam Price: | Approx. $200 USD / ¥18,900 JPY |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 55 |
| Recommended Training: | IBM Education - Tivoli Fundamentals Courses |
| Exam Registration: | Prometric Testing |
| Sample Questions: | ![]() |
| Exam Way: | Proctored computer-based test at Prometric test centers |
| Pre Condition: | Basic knowledge of IT infrastructure, system administration, and service management concepts; no mandatory prerequisite exams |
IBM 000-028 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation and Configuration | 20% | - Policy and threshold setup - Agent installation and configuration - Integration between Tivoli products |
| Topic 2: Architecture and Components | 25% | - Tivoli Monitoring architecture - Event and performance data flow - Tivoli Composite Application Manager components |
| Topic 3: Solution Overview and Concepts | 20% | - Business drivers and solution value - IBM Tivoli product portfolio positioning - Service availability and performance management principles |
| Topic 4: Monitoring, Reporting and Maintenance | 15% | - Viewing real-time performance and availability data - Creating reports and dashboards - Basic troubleshooting and system maintenance |
| Topic 5: Planning and Requirements Gathering | 20% | - Infrastructure and environment considerations - Scalability and deployment planning - Defining monitoring and availability requirements |
000-028 Exam FAQ: What Candidates Ask Most
The IBM Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009 (exam code 000-028) is the exam you pass to earn the IBM Certified Specialist - Tivoli Service Availability and Performance Management Solutions 2009 certification, a credential at the Specialist / Fundamentals level. It is also connected with related credentials such as IBM Tivoli Service Availability and Performance Management. If you are mapping out a certification path with IBM, this exam is a milestone worth planning around.
The 000-028 exam includes 55 questions, and you have 90 minutes to complete them. With that many questions on the clock, pacing is part of the challenge: divide your time into rough blocks as you go, and flag the items that stall you so you can circle back at the end instead of burning minutes on a single question. A week or two before your exam date, sit at least one full timed session in the GuideTorrent test engine under the same time limit, so the pace feels familiar rather than frantic on the day.
You need 67% to pass the 000-028 exam, and the official registration fee is Approx. $200 USD / ¥18,900 JPY. That fee is due again in full for every retake, which makes thorough preparation the cheaper investment by far. Before you book your seat, test yourself with the GuideTorrent practice questions until you are scoring comfortably above the passing mark on a consistent basis — it is the simplest way to avoid paying for the same exam twice.
Basic knowledge of IT infrastructure, system administration, and service management concepts; no mandatory prerequisite exams
Eligibility rules can be adjusted by IBM over time, so before you register, confirm the current requirements on the official exam page.
You can book the 000-028 exam through the official registration channels below:
How the exam is taken: Proctored computer-based test at Prometric test centers.
IBM lists the following official training options for candidates preparing for this exam:
Once you have worked through the training, measure your readiness with the 164 practice questions from GuideTorrent — they show you exactly which topics still need attention before you book the exam.
Yes. GuideTorrent offers a free PDF demo of the 000-028 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if IBM changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
Every 000-028 purchase at GuideTorrent is backed by a 100% Money Back Guarantee: if you take the corresponding exam within 60 days of your purchase and do not pass, you can apply for a full refund. The guarantee has clear conditions — it does not apply if you sit the exam within 3 days of purchase, if you downloaded the material but never actually took the exam, or to free materials and expired orders, and the candidate name must match the payer name. To file a claim, send a scan of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. If you would rather not take a refund, you can exchange the product instead and receive two additional exam preparation products of equal value for free, while your original product keeps its update service. Delivery itself is instant: your material is available for download right after payment and is also sent to your email within one minute — if it has not arrived within 2 hours, contact our customer service. There is no limit on how many computers you can install it on.
The official IBM Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009 outline divides the exam content into 5 main domains. The first three are:
- Planning and Requirements Gathering — 20%
- Architecture and Components — 25%
- Solution Overview and Concepts — 20%
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.



