In 2026, exam formats keep evolving, and static files go stale fast. The ServiceNow Certified Implementation Specialist-Human Resources bank at GuideTorrent is reviewed continuously, and 130 refreshed practice questions for CIS-HR arrive by email whenever a new version is released.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR) Mainline Exam |
| Exam Number: | CIS-HR |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Exam Price: | $450 USD |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) Other ServiceNow CIS certifications |
| Recommended Training: | CIS-HR Official Exam Blueprint ServiceNow HR Service Delivery Implementation Training |
| Exam Registration: | ServiceNow Certification Registration Pearson VUE Exam Scheduling |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) certification; 3–6 months of experience working with ServiceNow HR applications; familiarity with HR service delivery concepts |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-human-resources-mainline?id=kb_article_view&sys_kb_id=7e9f7843933bba98f2d9bc686cba1010 |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security & Data Protection | 20% | - HR data protection and access control - Platform security fundamentals - Delegated Developer role usage - Role-based and contextual security |
| Topic 2: Core HR Applications & Employee Center | 30% | - Assignment rules setup - Employee Center branding and customization - Users, groups, skills, and roles configuration - HR services, catalog items, and record producers |
| Topic 3: HR Journeys & Lifecycle Events | 20% | - Journey configuration and management - Activity sets, trigger conditions, and activities - Audience definition and field mappings - Lifecycle Event structure and components |
| Topic 4: HR System Architecture | 30% | - Application scoping - ServiceNow HR plugins - HR table structure |
What to Know Before Buying ServiceNow Certified Implementation Specialist-Human Resources
ServiceNow Certification Registration: register for CIS-HR
Pearson VUE Exam Scheduling: register for CIS-HR
Recommended: ServiceNow Certified System Administrator (CSA) certification; 3–6 months of experience working with ServiceNow HR applications; familiarity with HR service delivery concepts
- HR Journeys & Lifecycle Events (20%)
- HR System Architecture (30%)
- Security & Data Protection (20%)
Allocate study time in proportion to each topic's weight.
The CIS-HR exam has 60 questions with a 90 minutes-minute time limit. Practicing under the same constraints on GuideTorrent builds the pacing habits you will need on test day.
The PC engine installs on your computer and simulates the real exam scenario with timed tests and performance marking. The online engine runs in your browser, needs no installation, works on most devices, and is often the more stable option when you switch machines frequently.
ServiceNow HR Service Delivery Implementation Training: Visit official page
CIS-HR Official Exam Blueprint: Visit official page
A passing result on CIS-HR requires 70%, and the official exam fee is $450 USD. Knowing both numbers upfront helps you budget your study time and money realistically.
The package includes 130 practice questions for the CIS-HR exam, covering the current ServiceNow Certified Implementation Specialist-Human Resources objectives with verified answers.
We support Credit Card payment because it is built around buyer protection: if a purchase issue ever arises, the card network's dispute process protects your money. Combined with our refund policy, that keeps your ServiceNow Certified Implementation Specialist-Human Resources purchase low-risk.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
Which base instance application delivers the results of current state metrics with leading indicators?
- A. Performance Analytics
- B. Employee Center
- C. HR Integrations
- D. HR Reports
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?
- A. HR Service, Topic Detail, Topic Category, COE.
- B. HR Service, Topic Category, Activity Category, Activities, COE.
- C. HR Service, Topic Detail, COE.
- D. HR Service, Topic Category, COE.
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
What happens when a parent COE security policy is applied to its child COEs?
- A. The child COEs inherit the parent COEs security policy.
- B. Parent COEs security policy cannot be applied to its child COEs.
- C. All child COE policies will be overridden.
- D. Parent COEs security policy will be nullified.
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
An employee in Chicago submits a request using the Employee Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group. Using base platform functionality, which of the following is the first step the system takes to assign the Case?
- A. An Assignment Rule assigns tne Case to a group
- B. An Assignment Rule creates a list of possible assignees
- C. The Case must be manually assigned
- D. A Matching Rule assigns the Case to a group
Correct Answer: A 🗳️
When configuring the Onboarding Lifecycle Event, the HR Admin did not select an Audience for the ' Select a Desk ' task. If a remote employee is being onboarded, how does the system handle this task?
- A. The activity will be skipped
- B. The Lifecycle Event rescind process will be triggered
- C. The activity will be triggered and must be manually closed
D, The Lifecycle Event will be canceled
Correct Answer: A 🗳️
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