Prepare CRT-211 Question Answers - CRT-211 Exam Dumps
Real Salesforce CRT-211 Exam Questions [Updated 2021]
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NEW QUESTION 146
A maintenance fee is added to each opportunity. this maintenance fee should NOT be included in the sales Rep's forecast so a custom field called Rep amount is used.
how should an admin configure forecasting?
- A. Create a Forecasting report, Summarized by the Opportunity Owner field.
- B. Enable customizable forecasting, create a forecast on the Rep amount field.
- C. Enable Collaborative Forecasting, create a forecast on the Rep Amount field.
- D. create a Forecasting report, summarized by the Rep amount field.
Answer: C
NEW QUESTION 147
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?
- A. The contact is not linked to an account.
- B. Contact sharing settings are Private.
- C. Contact sharing settings have Grant Access Using Hierarchies unchecked.
- D. The contact has not been manually shared with the manager.
Answer: B
NEW QUESTION 148
A manager wants a report that shows the following:
1. All Accounts with Opportunities having a Closed-Won status.
2. All Accounts having Closed Cases status.
What can you do as a system administrator to meet this requirement? * (1 Point)
- A. Create a custom report type
- B. Create a Standard report type with crossfilter
- C. Analytic Snapshots
- D. Create a joined report
Answer: D
NEW QUESTION 149
Admin wants to make exact copy of production metadata in developer sandbox.
- A. Schedule full weekly backup
- B. Use Developer Console
- C. Schedule Sandbox refresh
- D. Create and Deploy changeset
Answer: D
NEW QUESTION 150
A custom object called Deliveries is created with a Master-detail relationship to Opportunities.
Which report type is created?
- A. Opportunities with Deliveries
- B. Deliveries with Opportunities
- C. Opportunities and Deliveries
- D. None. A custom report type will need to be created manually
Answer: A
NEW QUESTION 151
How can you as a System Administrator enforce standardization of tags in libraries to prevent duplicate tags? Choose 2
- A. Customize tags with contibutor upon library creation
- B. Change Tagging Field to multiselect picklist
- C. Enable workflow to send email alert for unnamed tags
- D. Enable restrictive tagging
Answer: A,D
NEW QUESTION 152
Pricebooks' OWD is set to No Access. What should an admin do to allow users to select a product & pricebooks for their opportunity?
- A. Create sharing rule on pricebooks and grant access to individual users
- B. Manually share pricebooks to individual users
- C. Grant "Manage Pricebooks" to individual users
Answer: B
NEW QUESTION 153
When an opportunity with at least one opportunity product close wins, Universal containers requires that an Invoice_c record be created with Invoice_Line_Item_c records for each Product on the Opportunity. How should an administrator implement this request? * (1 Point)
- A. Use a Process Builder that calls a Flow
- B. Use Einstein Next Best Actions
- C. Use a custom button on the Opportunity
- D. Use an Opportunity Approval Process
Answer: A
NEW QUESTION 154
A custom field can be Viewed by profile Sales Manager, VP of Sales and System Administrator. However this field should only be edited by VP of sales and System Administrator profile. How to Setup.
- A. View All Data for rofiles VF of Sales and System Admin
- B. Modify Role Hierarchy
- C. Create Permission set and assign to profiles VF of Sales and System Admin
- D. Set Field level Security
Answer: D
NEW QUESTION 155
Which permission do you need to manage entitlements? Choose 2
- A. Customize Application"
- B. Customize Entitlement
- C. Manage Application
- D. Manage Entitlements
Answer: B
NEW QUESTION 156
Universal Container has set the Organization Wide Defaults for all objects to private. Which profile setting would allow user to access all of the accounts within the organization? Choose 2 Answers
- A. View All for Accounts
- B. Modify All Data
- C. Read for Accounts
- D. Public for Accounts
Answer: A,B
NEW QUESTION 157
A change set that has already been submitted for deployment is missing a component.
What can you do in order to correct the issue? * (1 Point)
- A. Create another change set containing all components and deploy it
- B. Clone the change set. edit the components and deploy it
- C. Edit the change set, deactivate it and then add the missing component
- D. Deploy the change set and then submit another change set for deployment
Answer: B
NEW QUESTION 158
What should a system administrator consider before using territory management? Choose three answers. * (1 Point)
- A. Once enabled it cannot be disabled
- B. Forecasts are derived from Territory hierarchy not Role hierarchy
- C. You need to contact Salesforce to have it enabled
- D. It does not working parallel with sharing functions
Answer: A,B,C
NEW QUESTION 159
V identify features from the list below that are included in Live Agent. (Select 3)
- A. Pre-Chat Forms and Post-Chat pages
- B. Block visitors by username
- C. Share the customer's screen
- D. Enable agents to include standard responses without having to type each time
- E. Block visitors by IP Address
Answer: A,D,E
NEW QUESTION 160
Universal Containers wants to allow community visitors to submit support cases without logging into the community.
Which two features are required to implement this request?
Choose 2 answers
- A. Case feed actions
- B. New case quick action
- C. Case assignment rules
- D. web-to-case
Answer: B,D
NEW QUESTION 161
Recruiters at Universal Containers want to associate a position with their related job applications using two custom objects-Position and Job always have a related position. If a position is deleted, the corresponding job applications are deleted. What type of object relationship will meet this requirement? * (1 Point)
- A. Hierarchical
- B. Lookup
- C. Master-detail
- D. Junction
Answer: C
NEW QUESTION 162
In the case team list, users can view the case details and related lists depending on their rights (T/F)
- A. True
- B. False
Answer: B
NEW QUESTION 163
Sales Rep Phil Smith has an opportunity for 55,000 in the Commit stage. Which aggregates on Phil's forecast will include this amount? Choose three answers.
- A. Closed
- B. Pipeline
- C. Best Case
- D. Commit
Answer: B,C,D
NEW QUESTION 164
What can James as a Delegated Administrator do? Choose 2
- A. Create New Profile
- B. Modify the OWD settings
- C. Create Custom Object
- D. Create a custom tab
- E. Clone Existing Profile
- F. Manage custom objects
Answer: D,F
NEW QUESTION 165
What is NOT a feature of Custom Report Types?
- A. Add default filters
- B. Select which fields appear as columns by default
- C. Add fields to the report type via lookups
- D. Remove reorder and rename fields
Answer: A
NEW QUESTION 166
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
- A. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted
- B. Create custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted
- C. Create a roll-up summary field that counts the number of contacts and displays the count on the account
- D. Create a custom formula field on the account using the count() function to count the number of related contacts
Answer: B
NEW QUESTION 167
A custom object was created at Universal Containers to store information employees will need for their annual reviews. Only the employee should be able to access their records. The administrator has set Organization-Wide Defaults to private for the object. These records are accessible by the employee's manager.
What additional step should be taken to remove the manager's access to these records?
- A. Recalculate the sharing rules in sharing settings.
- B. Uncheck the manual sharing for the custom object on each profile.
- C. Uncheck grant access using hierarchies in sharing settings.
- D. Remove access to the custom object on the manager's profile.
Answer: A
NEW QUESTION 168
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