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SAP C_C4H320_34 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4H320_34 |
| Exam Format: | Multiple Response, Multiple Choice |
| Exam Price: | USD 500 (may vary by region) |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | SAP certification validity is typically 5 years (subject to SAP policy updates) |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Passing Score: | 65% |
| Related Certifications: | SAP Commerce Cloud certifications SAP Customer Experience certifications |
| Recommended Training: | SAP Commerce Cloud Learning Journey |
| Exam Registration: | SAP Training and Certification Store |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or test center-based exam via SAP Certification platform |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud business processes is recommended; no mandatory prerequisite certification required. |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C_C4H320_34 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Business User Operations | - Backoffice usage
|
| Product Content Management | - Catalog management
|
| Storefront and Customer Experience | - Storefront configuration
|
| Order Management | - Customer service operations
|
| SAP Commerce Cloud Fundamentals | - Core concepts
|
Common Questions About SAP Certified Application Associate - SAP Commerce Cloud Business User
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C_C4H320_34 requires 65% to pass, and the official exam fee is USD 500 (may vary by region). Knowing both numbers early helps you plan your exam date and budget together.
Everything runs online. As soon as you pay, our system records your information, encrypts it to protect your personal details from leaking, and sends the SAP Certified Application Associate - SAP Commerce Cloud Business User files to your registered email. The whole process takes only a few minutes, so you can begin studying almost immediately after payment.
The C_C4H320_34 exam contains 80 questions within 180 minutes minutes. Rehearsing under the same time limit on the GuideTorrent engine builds the pacing habits you will need.
- SAP Commerce Cloud Fundamentals ()
- Storefront and Customer Experience ()
- Business User Operations ()
Allocate your study hours in proportion to each topic's weight.
The package includes 82 practice questions for the C_C4H320_34 exam, all with verified answers and available in three formats.
Basic knowledge of SAP Commerce Cloud business processes is recommended; no mandatory prerequisite certification required.
SAP Commerce Cloud Learning Journey: Visit official page
SAP Training and Certification Store: register for C_C4H320_34
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
Which areas in the user interface can you use to create a customer complaint ticket?Note: There are 2 correct Answer to this question
- A. Feedback Icon at the top right of the Backoffice page
- B. Backoffice Collaboration Center
- C. Backoffice Customer Support Cockpit
- D. On the storefront using the Assisted Service Module
Correct Answer: C,D 🗳️
You are administering the validation frameworkWhat can you use the Backoffice Administration Cockpit for?Note: There are 2 correct Answer to this question
- A. View all constraints in the system
- B. Create a new constraint type
- C. Create a constraint method
- D. Reload the validation engine
Correct Answer: A,D 🗳️
What checkout features does SAP Commerce Cloud support out of the box?Note: There are 3 correct Answer to this question
- A. A temporary user account is created and mapped to the session cart during Guest Checkout
- B. Gustomizable checkout steps configurable in Assisted Services Mode (ASM)
- C. Additional validation options in the Backoffice Administration Cockpit
- D. Regular step-by-step checkout used by either customers or ASM agents
- E. Express checkout with previously saved values from the customer account
Correct Answer: A,D,E 🗳️
Which features are supported out of the box by the Cloud Hot Folders module?Note: There are 3 correct Answer to this question
- A. Synchronous integration mechanism to safely import batches of data
- B. Support of both CSV and ImpEx file formats
- C. Automatic creation of a hot folder in Microsoft Azure Blob Storage
- D. End-to-end processes monitoring in Backoffice
- E. Easy access to storage connection credentials stored in configuration properties
Correct Answer: B,C,D 🗳️
Which of the following are out of the box features of the standard Business-to-Consumer (B2C) functionality in SAP Commerce Cloud?Note: There are 3 correct Answer to this question
- A. Quick Orders
- B. Quote Negotiation
- C. Buy online and pick up in store
- D. Pre paid system
- E. Social network integration
Correct Answer: A,C,E 🗳️
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