Priority to double your salary, widen your outlook, win promotion — the ServiceNow Certified Implementation Specialist-Human Resources certificate opens doors. Open them with GuideTorrent: 130 practice questions for the CIS-HR exam in 2026.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Duration: | 120 minutes |
| Passing Score: | 70% |
| Exam Format: | Multiple choice, Multiple select |
| Related Certifications: | ServiceNow Certified System Administrator |
| Available Languages: | English |
| Real Exam Qty: | 60-70 |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Price: | $150 USD |
| Sample Questions: |  |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR Case Management | 25% | - Case Templates and Quick Actions - HR Case Creation and Assignment - HR Case Metrics and Reporting - HR Case Lifecycle |
| Topic 2: Core Configuration | 30% | - HR Service Administration - Virtual Agent for HR - HR Document Generation - HR Service Catalog Configuration |
| Topic 3: Designer Integration | 25% | - Configurable Workspace Integration - Employee Readiness using Workforce Dimensions - Integration with HCM Systems |
| Topic 4: Employee Record Management | 20% | - Employee Data Model - Onboarding/Offboarding Processes - Employee Documents and Signatures - Employee Service Center |
ServiceNow CIS-HR Exam: Every Stage, Answered
The ServiceNow Certified Implementation Specialist-Human Resources is ServiceNow's certification exam for Human Resources Implementation, at the Specialist level. The certificate is an indispensable part of becoming an elite in this field — priority in salary, outlook, and promotion follows it. Related credentials include ServiceNow Certified System Administrator.
Right after you place your order, our system emails the ServiceNow Certified Implementation Specialist-Human Resources material automatically — about a minute, so you can download and begin your practice plans immediately, with 24/7 help if nothing arrives within 2 hours. If you fail the corresponding CIS-HR exam within 60 days of purchase, we return your full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
$150 USD per attempt, 70% to pass. Retakes cost the full fee again — plan your preparation regularly with the 130 practice questions for the CIS-HR exam at GuideTorrent.
Yes — download the free ServiceNow Certified Implementation Specialist-Human Resources demo before paying; the full torrent goes well beyond it. Purchases include 365 days of free updates by email; renew afterward at 50% off.
120 minutes for 60-70 questions. Rich functions in the GuideTorrent software and app engines — timed modes and progress tracking — build the pacing you need.
The ServiceNow Certified Implementation Specialist-Human Resources blueprint spans 4 domains — including Employee Record Management (20%), Designer Integration (25%), Core Configuration (30%). Plan practice around the heavier domains; the complete outline above lists every subtopic.
ServiceNow Certified System Administrator certification is strongly recommended Eligibility rules change over time, so verify the current requirements on the official page (official CIS-HR exam page) before registering.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
Which feature allows HR Administrators to define when surveys are sent?
- A. Trigger Conditions
- B. Listening Posts
- C. Survey Designer
- D. Assessments
Correct Answer: A 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
When does the platform assign a Client Role to a user?
- A. Client Roles are automatically added with Group membership
- B. When a User record is created for the employee
- C. Client Roles must be manually added to each employee record
- D. When an HR Profile is created or modified for the employee
Correct Answer: D 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Which plugin, when paired with HRSD, delivers storage space, filing system, and functionality to purge and retrieve documents?
- A. Document Keeper
- B. Employee Document Enterprise
- C. Employee Document Management
- D. Employee Journey Management
Correct Answer: C 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Which scoped table is an extension of the Task table and allow only users with approved roles to access it?
- A. HR Core Case [sn_nr_core_case]
- B. Knowledge Management Advanced Installer [com snc knowledge_advanced installer]
- C. Project Portfolio Suite [com snc project_portfoio_suite]
- D. Human Resources Scoped App integrations Icomsn_nr_integraiions]
Correct Answer: A 🗳️
If the Workflow editor is not utilized for a Lifecycle Event how does the system know when a task or approval should be triggered ' ?
- A. Activities are automatically triggered on specific dates
- B. The Activity trigger condition determines when it is triggered
- C. The activity set trigger condition determines when it is triggered
- D. Activities are manually triggered
Correct Answer: C 🗳️
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