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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Planning Process - Visit Schedule and Frequency - Territory Management |
| Store Execution | 15% | - Store Survey and Feedback - Store Execution Process - Assortment Monitoring - Planogram Compliance |
| Visit Execution | 23% | - Inventory Check and Product Listing - Promotion Check and Promotion Details - Order Capture and Order Submission - Visit Tasks and Task Types - Visit Execution Process - Photo Capture and Survey |
| Admin and Configuration | 12% | - Reports and Dashboards - Mobile Configuration - Consumer Goods Cloud Data Model - User Setup and Permissions |
| Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings |
| Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance - Configuration of Store Execution Process |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which step is required to link an Action Plan to a Visit record?
A) Create an Action Plan based on the template where the template owners are the Sales Reps.
B) Activate the Action Plan.
C) Activate the Visit to generate Action Plan Tasks.
D) Create an Action Plan Template by specifying Visit' as the target object and publish it.
2. Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing. What should be recommended to NTO to ensure they can capture this data?
A) Make a Custom object for In-Store location on the Retail Store Object to capture KPIs
B) Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs
C) Make In-Store locations as a record type on the Retail Store Object to capture the KPIs
D) Make a separate set of KPIs specifically for capturing the endcap In-Store Location
3. Universal Communication is a digital cable leader across the United States. They have started using Communications Cloud for their B2B use case. One of their new requirements is on One Time Charges (OTCs) that depend on multiple factors. Some of the factors are account related, while other factors are product related. They already use matrix-based pricing for their recurring price that depends on different sets of properties on Product and Account.
What approach should a Consultant take to implement OTC within the existing matrix-based recurring pricing model?
A) Add more columns within the existing matrix for recurring charges and calculate the OTCs using that matrix.
B) Create OTCs as additional products with Prices and add those Products to the cart using a separate button that uses postCartItems.
C) Create an Apex class and hook code to calculate the prices and add as a step within the Pricing plan.
D) Create another matrix for OTCs and add all the attributes from Account and Product as input and Price as output.
4. How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
A) Check-in through Einstein Vision
B) Check-in through Salesforce Maps on mobile
C) Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
D) Check-in through Salesforce Mobile App
5. ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?
A) Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
B) Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.
C) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.
D) Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |



