SAP Certified Application Associate - SAP Service Cloud 1811 C_C4C14_1811 guide torrent materials

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SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. Which actions can you perform when you maintain organizational work distribution rules? Note: There are 2 correct answers to this question.

A) Copy
B) Download
C) Upload
D) Delete

2. How do you restrict the completion of the main ticket when the related sub ticket are still open?

A) By Activating fine tuning activities
B) By creating workflowrule
C) By creating a user defined ticket status
D) By enabling scoping questions

3. Which of the following actions can you perform with the administration adaptation function when using silverlight? Note: There are 2 correct answers to this question.

A) Enter default extension field values based on business logic
B) Assign a page layout to achieve dynamic user interfaces.
C) Create an extension field and define its properties
D) Create a code list restriction for standard and extension fields

4. Which functionality do you use to schedule a preventive service?

A) Work distribution rule
B) Resource scheduler
C) Maintenace plan
D) Visit planer

5. A user reports an incident. The administrator determines that this incident needs to be reviewed by SAP Support. What is the next step the administrator must perform in SAP Cloud for Customer?

A) Forward the incident to the provider
B) Confirm the incident
C) Task over the incident
D) Respond to the requestor

Solutions: