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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)

A) IBM SmartCloud Control Desk
B) IBM SmartCloud Provisioning
C) IBM Tivoli Composite Application Manager
D) IBM Tivoli Application Dependency Discovery' Manager
E) IBM Tivoli Asset Discovery for Distributed

2. Which technique is used to classify how well a product or solution meets IT asset and service management requirements?

A) gap analysis
B) SWOT analysis
C) business process analysis
D) architecture analysis

3. Which business process can be implemented with a CMDB solution?

A) Database discovery
B) Configuration item audit and reconciliation
C) Change management
D) Software configuration management

4. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, and change management processes and to build a configuration management database. The solution will serve up to 30 concurrent users. If the deployment uses IBM WebSphere Application Server Network Deployment V7.1 how many nodes in a cell is recommended to run maximo.ear?

A) At least three
B) One is enough
C) At least five
D) At least two

5. What is the basis for any gap analysis on IT asset and service management solutions?

A) The contents of a customer's CMDB.
B) The current IT satisfaction survey results for IT users.
C) A financial report on a customer's IT expenditure.
D) The customer's IT business processes and requirements for asset and service management.

Solutions: