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Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?
A) Create a custom object between the Account object and Contact object.
B) Set up lookup fields on the Contact object for multiple accounts.
C) Enable users to relate a contact to multiple accounts in Setup.
2. A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established and the requirements still need to be defined.
Which project management methodology should a consultant recommend to ensure the implementation is successful?
A) Kanban
B) Agile
C) Waterfall
3. A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform.
How should the consultant determine and validate their approach with end users?
A) Interview top-level executives to understand the Sales Cloud key performance indicators (KPIs) for end users.
B) Enlist the help of a champion to ensure that Sales Cloud is meeting end user needs.
C) Conduct a technical review of Sales Cloud with developers to evaluate solutions for end users.
4. The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?
A) Set Account to Public Read Only and use & criteria-based sharing rule on Opportunity.
B) Set Account and Opportunity to Public Read Only.
C) Set Account to Public Read Only and set Opportunity to Private.
5. Cloud Kicks (CK) sells formal and athletic footwear lines. using Product Families on Products to associate each product to corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.
A) Configure separate stages and sales processes for each Product Family.
B) Configure a new Forecast Type on Opportunity grouped by Product Family.
C) consultant is assessing how CK can divide its forecasts by footwear line.
Which solution should the consultant recommend to improve CK's forecasts?
D) Configure a new Forecast Type on Opportunity Product grouped by Product Family.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |



