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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Decisioning and Logic | - Configuring decision tables and decision trees - Implementing when rules and automated logic |
| Topic 2: Data Modeling | - Mapping data to UI and application components - Defining data types and data pages |
| Topic 3: Case Management | - Configuring SLAs, goals, deadlines, urgency - Designing case lifecycles and stages |
| Topic 4: Integration and Reporting | - Basic integration with external systems - Understanding reporting components |
| Topic 5: Application Development | - Managing class structures and rule reuse - Understanding Pega architecture and rulesets |
| Topic 6: User Interface (UI) Design | - Configuring visibility and user experience components - Building user interfaces using sections and layouts |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
DRAG DROP
Select each Flow Shape on the left and drag it to the correct Use Case on the right.
Correct Answer:
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service .
How do you configure assignment routing to review warranty service requests?
- A. Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
- B. Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
- C. Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.
- D. Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
Correct Answer: A 🗳️
What is the relationship between pyWorkPage and case data?
- A. pyWorkPage stores all the data pages generated when a case resolves.
- B. pyWorkPage stores all the data generated while creating and processing a case.
- C. pyWorkPage timestamps all the data generated while creating and processing a case.
Correct Answer: B 🗳️
You are designing a credit transaction case type and have the following requirement:
Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the____________in the service level to 3 days.
- A. goal
- B. passed deadline
- C. deadline
- D. urgency
Correct Answer: C 🗳️
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates .
How do you support this request?
- A. Sort the manager column
- B. Group the manager column
- C. Filter the manager column
- D. Summarize the manager column
Correct Answer: B 🗳️
