WGU Organizational Behavior (GTO1, C715) Organizational-Behavior exam torrent materials
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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Foundations of Organizational Behavior | - Individual behavior in organizations - Work attitudes and job satisfaction - Definition and scope of organizational behavior |
| Organizational Structure and Culture | - Organizational design and structure types - Organizational culture and change |
| Human Resource and Workplace Behavior | - Recruitment, selection, and onboarding concepts - Performance evaluation and feedback systems |
| Communication and Decision Making | - Organizational communication processes - Decision-making models and biases |
| Leadership and Management | - Leadership styles and theories - Power, influence, and authority |
| Teams and Group Dynamics | - Group decision-making and conflict resolution - Team formation and development stages |
| Ethics and Organizational Responsibility | - Ethical decision making in organizations - Corporate social responsibility |
| Motivation and Performance | - Goal setting and performance management - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?
- A. A climate of trust, members who fill role demands, and an absence of conflict
- B. Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
- C. A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
- D. Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
Correct Answer: D 🗳️
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Which dimension of the Fiedler contingency model is associated with the degree of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?
- A. Task structure
- B. Leader-member exchange
- C. Leader-member relations
- D. Position power
Correct Answer: D 🗳️
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A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?
- A. Interpersonal skills
- B. Authoritarian personality
- C. Intellectual coherence
- D. Propensity for social loafing
Correct Answer: A 🗳️
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Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
- A. Confrontation and smoothing
- B. Satisfying goals and smoothing
- C. Smoothing and confrontation
- D. Compromise and superordinate goals
Correct Answer: D 🗳️
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An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
- A. Autonomy and self-reliance
- B. Prosperity
- C. Economic
- D. World peace
Correct Answer: A 🗳️
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