Everyone studies differently, which is why GuideTorrent offers the CAS-PA exam preparation material in three formats: a printable PDF, a desktop test engine, and an online test engine. Whichever you pick, you work through the same 87 practice questions covering the ServiceNow Certified Application Specialist - Performance Analytics syllabus.
ServiceNow CAS-PA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Application Specialist - Performance Analytics (now Certified Implementation Specialist - Platform Analytics) |
| Exam Number: | CAS-PA (renamed CIS-PA) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | USD 300–450 (approximate) |
| Passing Score: | 70% (approximate) |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Related Certifications: | Certified Implementation Specialist - IT Service Management Certified Application Developer Certified System Administrator |
| Certificate Validity Period: | No formal recertification requirement |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or at authorized testing centre |
| Pre Condition: | Recommended: Six months of field experience implementing ServiceNow Performance/Platform Analytics, completion of Platform Analytics Fundamentals and Advanced training |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/now-platform/certified-implementation-specialist-platform-analytics-cis-pa?course_id=3bd5127d47b47210850ec705f16d43db&id=learning_content_prev |
ServiceNow CAS-PA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visualization & Dashboards | 25% | - Performance monitoring and KPIs - Dashboard creation and filters - Visualization selection and best practices |
| Topic 2: Indicators & Indicator Sources | 25% | - Aggregation and scripting - Indicator configuration properties - Source conditions and facts tables |
| Topic 3: Architecture & Deployment | 25% | - Deployment tasks and sequence - Common use cases and stakeholders - Platform Analytics solution components |
| Topic 4: Breakdowns & Breakdown Sources | 25% | - Exclusions and hierarchy - Configure breakdown sources - Breakdown mappings and matrix |
What Candidates Ask About the ServiceNow CAS-PA Exam
The ServiceNow Certified Application Specialist - Performance Analytics exam (code: CAS-PA) is the official ServiceNow exam that leads to the Certified Application Specialist certification. It sits at the Implementation Specialist level of the ServiceNow certification track. It is also connected with related credentials such as Certified Implementation Specialist - IT Service Management, Certified System Administrator, Certified Application Developer. Passing it proves to employers that your skills have been validated by ServiceNow itself, which is why the CAS-PA credential keeps showing up in job postings.
The ServiceNow Certified Application Specialist - Performance Analytics exam gives you 90 minutes to work through 60. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the GuideTorrent test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
The passing score for the ServiceNow Certified Application Specialist - Performance Analytics exam is 70% (approximate), and the official registration fee is USD 300–450 (approximate). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with GuideTorrent practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 70% (approximate).
According to ServiceNow, the following applies: Recommended: Six months of field experience implementing ServiceNow Performance/Platform Analytics, completion of Platform Analytics Fundamentals and Advanced training. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://learning.servicenow.com/lxp/en/now-platform/certified-implementation-specialist-platform-analytics-cis-pa?course_id=3bd5127d47b47210850ec705f16d43db&id=learning_content_prev before you register.
Yes. GuideTorrent offers a free CAS-PA PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your ServiceNow Certified Application Specialist - Performance Analytics material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
If you take the corresponding CAS-PA exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
The official ServiceNow Certified Application Specialist - Performance Analytics syllabus is organized into 4 main domains. The first three are Visualization & Dashboards (25%), Indicators & Indicator Sources (25%), and Architecture & Deployment (25%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.
ServiceNow Certified Application Specialist - Performance Analytics Sample Questions:
As a Performance Analytics Admin, what is the best course of action after running Diagnostics?
- A. Review the linked knowledge base article.
- B. For errors, use the Create a Problem UI action to create a problem record.
- C. Contact the system administrator if any errors or warnings are generated.
- D. Review the suggested solution and take steps to resolve the error or warning.
Correct Answer: D 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
You plan to collect historical data for the default indicator "Number of open and overdue incidents." Which breakdown should be excluded from the historical data collection job?
- A. Category
- B. Age
- C. State
- D. Priority
Correct Answer: C 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Which is a true statement about a Formula Indicator?
- A. The Formula Indicator score is calculated at collection time.
- B. The code in the Formula box is JavaScript.
- C. Any formula errors are reported in the Formula Error log.
- D. The Formula Indicator uses a Performance Analytics Script.
Correct Answer: B 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
When configuring an Interactive Filter on a dashboard, how do you ensure that Report widgets will be filtered correctly?
- A. Edit each widget and enable "Apply Dashboard Filter"
- B. For each widget, enable "Follow interactive filter"
- C. Edit each widget and enable "Follow element"
- D. For each widget, enable "Act as interactive filter"
Correct Answer: B 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
Which feature can be used to view all Indicators used by a widget and all of the Tabs a widget appears on?
- A. Widget Indicators
- B. Dependency Assessment
- C. Run Diagnostics
- D. Relationship Viewer
Correct Answer: B 🗳️
Explanation: Only visible for GuideTorrent members. You can sign-up / login (it's free).
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