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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. Arthur has purchased a new MacBook Pro and has decided to sell his MacBook. Both Macs have OS X Mountain Lion installed and iCloud configured with Arthur's Apple ID. What privacy precaution should he be aware of before selling his MacBook?

A) If he uses OS X Recovery to erase the disk the MacBook will automatically be removed from the iCloud device list.
B) He must download the iCloud device utility to remove the MacBook from his iCloud device list.
C) He must reinstall OS X Snow Leopard before selling the MacBook to remove it from his iCloud device list.
D) While connected to the internet, he should deselect Find My Mac and sign out of iCloud to remove the MacBook from his iCloud device list.

2.
Examine the image above. Notice that the Wi-Fi status indicator is yellow. Complete the following statement about the status of the Wi-Fi service on this Mac. Wi-Fi service is __________.

A) Inactive (off)
B) Active but not connected
C) Active and connected
D) Inactive (hardware is missing)

3. Valerie uses OS X Mountain Lion on her MacBook Pro and completed a Time Machine backup just before her vacation. She accidentally deleted an important file that she was updating during the trip and did not bring the backup drive with her. How can she use Time Machine to recover the file?

A) Hold the option key then click the Finder Go menu and choose Local Snapshots.
B) The file can only be restored when she returns home and has access to the backup hard drive.
C) Restore the file from a local snapshot by entering Time Machine, finding the file, and clicking Restore.
D) Boot to OS X Recovery and choose Restore files from a Time Machine Backup.

4. From the list below, choose two valid features of the Guest Account in OS X Mountain Lion. Select Two:

A) When a Guest User logs out, the Guest Account's home folder is deleted.
B) Is limited to local login only, and cannot access network shared folders.
C) Guest accounts appear automatically and cannot be disabled on 05 X Mountain Lion.
D) It can be managed with Parental Controls.
E) A password can be set for additional security when using a Guest account.

5. If a customer's system has the minimum RAM necessary to use OS X Lion (2 GB), he will have enough RAM to install OS X Mountain Lion. True or False

A) False
B) True

Solutions: