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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 20-25% | - Hardware requirements and installation - Initial system configuration - Network settings and connectivity - Licensing setup |
| Topic 2: Administration Tasks | 25-30% | - Feature activation and management - Security administration - User and extension administration - System management using SAT/CLI - Hunt groups and call center configuration |
| Topic 3: Integration and Advanced Features | 10-15% | - Migration considerations - Unified Communications features - SIP integration basics |
| Topic 4: Maintenance and Troubleshooting | 20-25% | - Common issue resolution - Backup and recovery procedures - System monitoring |
| Topic 5: Avaya Aura Communication Manager Architecture | 15-20% | - System redundancy and failover - Communication Manager messaging - Feature Server functionality - System components and architecture |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
How do Basic Hunt Groups operate within Communication Manager to improve call handling?
- A. By allowing all calls to be picked up by the first available agent
- B. By ensuring that calls are never missed, as they are distributed among group members
- C. By encrypting the call data within the group
- D. By locking stations that are not actively participating in call handling
Correct Answer: B 🗳️
Which common troubleshooting commands are used in Communication Manager?
- A. save, backup, restore
- B. restart, reboot, shutdown
- C. traceSM, status station, list trace
- D. add, change, remove
Correct Answer: C 🗳️
What does the administration of the Communication Manager Dial Plan typically involve?
(Choose Three)
- A. Setting up trunk groups
- B. Establishing area codes and extension lengths
- C. Allocating bandwidth for calls
- D. Updating firmware for endpoint devices
- E. Defining call routing rules
Correct Answer: A,B,E 🗳️
What advantage does using Avaya Aura Media Server for announcements provide?
- A. It allows for dynamic content updates in real-time.
- B. It restricts the announcement to specific geographic locations.
- C. It supports multilingual playback options.
- D. It offers a backup system for data loss prevention.
Correct Answer: C 🗳️
Which system feature allows users to quickly initiate calls without entering full phone numbers in Communication Manager?
- A. Call Transfer
- B. Priority Calling
- C. Abbreviated Dialing
- D. Bridged Call Appearance
Correct Answer: C 🗳️
