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What is the duration of the 3301 Exam
- Number of Questions: 60
- Passing Score 70%
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
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Reference: https://downloads.avaya.com/css/P8/documents/100142082
Avaya Aura Contact Centre Maintenance & Troubleshooting Exam 3301 exam torrent materials
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Avaya 3301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Contact Center Architecture | 15% | - System integration and dependencies - Core components overview |
| Topic 2: Troubleshooting Tools & Methodology | 15% | - Diagnostic tools and log analysis - Systematic troubleshooting approach |
| Topic 3: High Availability & Business Continuity | 20% | - Redundancy and failover mechanisms - Disaster recovery procedures |
| Topic 4: Maintenance Procedures | 20% | - Software updates and patches - Backup and restore operations - Routine system maintenance |
| Topic 5: Troubleshooting Core Components | 30% | - Messaging and reporting services - Communication Manager - Contact Center applications and services - Contact Center Manager Server (CCMS) |



