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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| Feature Implementation and Services | - IP Office Functional Services
|
| IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Installation, Configuration and Licensing | - System Setup Tasks
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?
- A. Nss3033211234
- B. Ns3033211234
- C. NCLI3033211234
- D. NCID3033211234
Correct Answer: B 🗳️
A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?
- A. 560 Kbps
- B. 640 Kbps
- C. 63 Kbps
- D. 80 Kbps
Correct Answer: D 🗳️
When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)
- A. Hardware may not be compatible with the new version of IP Office.
- B. Phones may need to be upgraded increasing downtime.
- C. All licenses will need to be renewed.
- D. Telephone and system features may have changed between loads.
- E. Older IP Office applications may not be supported.
Correct Answer: A,D,E 🗳️
Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?
- A. UMS Web
- B. IMAP
- C. SNMP
- D. MAPI
Correct Answer: D 🗳️
A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?
- A. Voicemail Display
- B. Integrated Messaging
- C. Visual Voice
- D. Universal Messaging Service
Correct Answer: C 🗳️



