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Cisco 300-085 Exam Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Cisco Unity Connection | 25% | 1 Integrate Cisco Unity Connection and Cisco Unified Communications Manager 2 Configure Cisco Unity Connection system settings 3 Describe call management options 4 Configure call routing options 5 Configure Cisco Unity Connection partitions and search spaces 6 Configure account policies, subscriber classes of service, and subscriber templates 7 Import user accounts into Cisco Unity Connection 8 Configure Cisco Unity Connection video features 9 Troubleshoot Cisco Unity Connection |
| TMS | 15% | 1 Describe the Operation of TMS management and functions (conference control center, reporting, etc.) 2 Use TMS to setup and establish calls |
| Provisioning (TMS) | 14% | 1 Understand system components for provisioning 2 Configure the VCS and TMS to enable provisioning |
| Cisco Jabber | 18% | 1 Configure Cisco Jabber on UCM/Presence 2 Configure UDS for Cisco Jabber 3 Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments 4 Explain how Presence works and its role with VCS or Expressway 5 Configure BFCP (desktop sharing) |
| Implement IM and Presence Solution | 18% | 1 Describe the function and operation of Cisco Unified IM and Presence 2 Describe Cisco Unified IM and Presence solution components 3 Describe the Cisco Unified IM and Presence solution communication flows 4 Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence 5 Troubleshoot Cisco Unified IM and Presence |
| Configure Cisco Unity Express Using the GUI | 10% | 1 Integrate Cisco Unity Express and Cisco Unified Communications Manager Express 2 Configure Cisco Unity Express system settings 3 Configure call routing options 4 Configure auto attendant 5 Configure account policies, subscriber classes of service, and subscriber templates 6 Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express 7 Troubleshoot Cisco Unity Express |
Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/capps2.html
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Cisco 300-085 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cisco Unified IM and Presence | 18% | - Troubleshooting Presence and IM Services - Configuration and Integration with CUCM - Architecture and Deployment - High Availability and Redundancy |
| Cisco Prime Collaboration | 15% | - Monitoring and Reporting - Provisioning and Management - System Health and Performance |
| TelePresence Management Suite (TMS) | 14% | - System Components and Architecture - Configuration and Provisioning - Integration with VCS/CUCM - Managing Conferencing Resources |
| Cisco Jabber | 18% | - Configuration on CUCM and IM&P - Deployment Models and Requirements - Integration and Troubleshooting - Features: Presence, IM, Desktop Sharing |
| Cisco Unity Connection | 25% | - User and Mailbox Provisioning - Troubleshooting Messaging Services - Integration with CUCM - System Installation and Configuration - Call Routing and Dial Plan Integration |
| Cisco Unity Express | 10% | - Voicemail and Auto-Attendant Setup - Troubleshooting Common Issues - User Import and Synchronization - GUI Configuration |
