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CompTIA 220-1002 Exam Overview:
| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Certification Exam: Core 2 |
| Exam Number: | 220-1002 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Related Certifications: | CompTIA A+ Certification |
| Exam Price: | $219 USD |
| Available Languages: | Portuguese, Spanish, Japanese, German, English, Simplified Chinese |
| Exam Format: | Multiple Choice, Drag and Drop, Multiple Response, Performance-Based Questions (PBQs) |
| Real Exam Qty: | Maximum 90 |
| Passing Score: | 700 (on a scale of 100-900) |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE testing centers and online testing (where available during the exam lifecycle). |
| Pre Condition: | CompTIA recommends 9-12 months of hands-on experience in an IT support or help desk role. To earn the CompTIA A+ certification, candidates must also pass CompTIA A+ Core 1 (220-1001). |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 26% | - Operating System Troubleshooting
|
| Topic 2: Operational Procedures | 23% | - Documentation and Change Management
|
| Topic 3: Security | 24% | - Security Fundamentals
|
| Topic 4: Operating Systems | 27% | - macOS and Linux
|
Common Questions About the CompTIA A+ Certification Exam: Core 2 Exam
The CompTIA A+ Certification Exam: Core 2 exam is the official CompTIA test registered under exam code 220-1002. Passing it earns you the A+ certification, a credential at the Associate level. It is also linked to the related certification: CompTIA A+ Certification. CompTIA exams are valued because they test job-ready skills, so a passing score here carries real weight on a resume.
The CompTIA A+ Certification Exam: Core 2 exam includes Maximum 90 questions to be completed within 90 minutes. Do the pacing math before exam day: with that many items on the clock, you need a steady rhythm and the discipline to flag a hard question and move on instead of stalling. Two or three full timed sessions with the GuideTorrent test engine will show you exactly what that pace feels like, so time pressure stops being a factor on the real day.
To pass the CompTIA A+ Certification Exam: Core 2 exam you need 700 (on a scale of 100-900), and the official registration fee is $219 USD. A retake is not discounted: a failed attempt means paying the full $219 USD again, so treat your first sitting as the expensive one. A sensible rule is to book your seat only after you are scoring comfortably above the passing mark on the GuideTorrent practice tests, not just squeaking past it once.
CompTIA recommends 9-12 months of hands-on experience in an IT support or help desk role. To earn the CompTIA A+ certification, candidates must also pass CompTIA A+ Core 1 (220-1001).
Eligibility rules do change from time to time, so confirm the current requirements before you register on the official exam page.
Yes. GuideTorrent offers a free PDF demo of the CompTIA A+ Certification Exam: Core 2 material so you can judge the question quality and format before spending anything. After purchase, your license includes 365 days of free updates, and if you want to keep receiving updates after that period, renewals are available at a 50% discount.
If you take the CompTIA A+ Certification Exam: Core 2 exam within 60 days of your purchase and do not pass, GuideTorrent backs you with a 100% money-back guarantee. The claim must match the exam your product covers: attempts taken within 3 days of purchase are not eligible (that is too little preparation time), and neither are downloaded-but-unused products, free materials, or expired orders. The candidate name must match the payer name, and you need to submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer not to refund? You can swap instead and receive two other exam products of equal value for free while keeping the update service on your original purchase.
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The official CompTIA A+ Certification Exam: Core 2 syllabus is organized into 4 domains. Key areas include Operating Systems (27%), Security (24%), and Software Troubleshooting (26%). The complete, up-to-date topic list appears in the exam topics section above; work through it line by line and flag anything you cannot yet explain in your own words.
CompTIA A+ Certification Exam: Core 2 Sample Questions:
A technician needs to ensure users are prompted or warned when an installation takes place on a Windows system. Which of the following would meet this requirement?
- A. Log in as the administrator to install the application
- B. Educate the user to run the installation with runas
- C. Add the user to the local administrators group
- D. Enable UAC on the workstation
Correct Answer: D 🗳️
A client reports a laptop does not power on after a lightning storm. The technician diagnoses the problem as being a faulty motherboard. after replacing the motherboard and booting the laptop, the screen remains black, although the laptop displays an image on an external monitor. Which of the following would be the technician's NEXT step?
- A. Explain how to use the laptop with an external monitor and offer to set it up.
- B. Contact the sales department and provide a quote for a new motherboard.
- C. Communicate the findings to the client and offer replacement options.
- D. Document the repair process and provide a detailed report to the client.
Correct Answer: C 🗳️
A user calls the corporate help desk to report a malware detection message that is displayed on the user's screen.
Which of the following should the technician instruct the user to do FIRST?
- A. Shut down and restart the computer.
- B. Follow the onscreen instructions to remove the malware
- C. Ignore the message as a false positive
- D. Unplug the Ethernet cable.
Correct Answer: D 🗳️
A technician is troubleshooting a Windows machine that is unable to boot Attempts to boot into safe mode result in the system continuously rebooting. To repair the computer without losing data the technician should boot:
- A. using factory recovery partition
- B. using preinstallation environment
- C. with POST on verbose mode
- D. with BIOS default settings
Correct Answer: C 🗳️
A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages' load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically. Which of the following steps should the technician take NEXT to resolve the problem?
- A. Update the antivirus software, run an antivirus scan, verify the browser settings, and check all email settings
- B. Reboot into safe mode, uninstall the latest OS update, and run a repair on the OS
- C. Send a test email, open a command prompt to check the file system, and empty the browser cache
- D. Reboot to BIOS setup, verify the TPM is enabled, and start a System Restore from safe mode
Correct Answer: A 🗳️
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