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Oracle 1z0-325 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle RightNow Cloud Service 2016 Implementation Essentials |
| Exam Number: | 1Z0-325 |
| Passing Score: | 70% |
| Certificate Validity Period: | N/A |
| Related Certifications: | Oracle RightNow Cloud Service 2016 Technical Certified Implementation Specialist |
| Exam Price: | USD 245 (approx.) |
| Real Exam Qty: | 80 |
| Available Languages: | Japanese, English |
| Exam Duration: | 150 minutes |
| Exam Format: | Multiple answer, Multiple choice |
| Sample Questions: |  |
| Exam Way: | Onsite at test center or online proctored |
| Pre Condition: | None specified |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1z0-325 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Portal Customization | - Accessibility and internationalization - Widgets and scripting - Customer Portal structure and templates |
| Topic 2: Integration and Customization | - Connect Web Services and APIs - Custom objects and fields - Agent Desktop integration |
| Topic 3: Agent Configuration and Workflows | - Navigation sets and agent scripts - Workspaces and workflows |
1z0-325 Exam FAQ: Content, Service, and Privacy
Currency is maintained daily, not occasionally. Our IT staff reviews and updates the Oracle RightNow Cloud Service 2016 Implementation Essentials question bank every day to keep it aligned with the live 1z0-325 exam. If a revision is underway when you buy or during your update period, we notify you and send the updated version as soon as it is ready — free within your 365 days of updates. You will never be left studying a stale edition without knowing it.
The 1z0-325 exam is the official assessment behind the Oracle RightNow Cloud Service 2016 Implementation Essentials certification from Oracle, and its pass rate is genuinely low — many candidates need two or three attempts to get through. The difficulty is real, but it is also manageable: candidates who prepare with material aligned to the published objectives give themselves a far better starting position than those who walk in underprepared.
The official outline divides the 1z0-325 exam into weighted domains, including:
- Agent Configuration and Workflows ()
- Customer Portal Customization ()
- Integration and Customization ()
The Oracle RightNow Cloud Service 2016 Implementation Essentials question bank at GuideTorrent is updated daily against these same objectives, and the free practice test lets you sample that alignment yourself.
Only while you want us to. Update notifications about the Oracle RightNow Cloud Service 2016 Implementation Essentials materials are sent because they are useful; once you have passed the 1z0-325 exam, one email to our team opts you out completely — no junk mail, ever. Your personal information is kept secret and safe throughout, and never shared with third parties.
Passing the 1z0-325 exam requires 70%, and registration costs USD 245 (approx.) — per attempt. With retakes so common on this exam, preparing properly for one focused attempt is the choice that protects your budget.
The 1z0-325 exam contains 80 questions with 150 minutes minutes to complete them. Practicing under the same time limit is the reliable way to make exam-day pacing feel familiar rather than frantic.
None specified
Oracle RightNow Cloud Service 2016 Implementation Essentials Sample Questions:
You are working with multiple interfaces.
Which four objects/items are shared across interfaces? (Choose four.)
- A. Reports
- B. Configuration Settings
- C. Staff Accounts
- D. Custom Objects
- E. Navigation Sets
- F. Profiles
- G. Workspaces
- H. Business Rules
Correct Answer: C,E,F,G 🗳️
Identify the three options available on the deployment manager screen in customer portal. (Choose three.)
- A. Rollback
- B. Production
- C. Promote
- D. Stage
- E. Develop
Correct Answer: A,C,D 🗳️
Your customer has decided to enable an existing Custom Object to be used by the new "Tech Support" profile.
Which two options outline the steps that will enable the "Tech Support" profile to utilize the custom object?
(Choose two.)
- A. Update custom object permissions/update profile permissions/deploy custom object
- B. Update profile permissions/deploy custom object/add to workspace
- C. Update profile permissions/add to workspace
- D. Update custom object permissions/add to workspace
- E. Update custom object permissions/deploy custom object/add to workspace
Correct Answer: A,E 🗳️
Your customer wants to use a single workflow for all profiles and has asked you to create a workflow that follows different workflows for different agents based on profile.
Your workflow starts with a script to identify the type of record the agent will be working on before it can split into different workflows.
Which two items enable you to accomplish this? (Choose two.)
- A. Connector Condition
- B. Named Event
- C. Set Field
- D. Decision Object
- E. Connector Events
Correct Answer: B,E 🗳️
Your customer has two types of end customers that will be visiting their knowledgebase website: public customers and registered customers.
They would like to present additional knowledgebase answers to the registered customers.
Choose the three statements required to set up this type of environment. (Choose three.)
- A. Create a special public answer status for the registered customer answers.
- B. Set up an access level without customer visibility and assign it to all the customer answers.
- C. Ensure each registered Customer has the correct service level with this access level assigned to their account.
- D. Set up an access level without customer visibility and assign it to the registered customer answers.
- E. Ensure registered customers sign in to the knowledgebase website.
- F. Create special Products and Categories for the registered customer answers.
Correct Answer: C,D,E 🗳️
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